Steve Hill · Portfolio

Turning MQL volume into tiered revenue signal

A 7-dimension scoring model built in HubSpot and synced to Salesforce. Each dimension scores 0–10 points based on deal-size distribution analysis of the historical closed-won population. The composite score maps to an A+–F grade that drives sales routing, nurture cadence, and content targeting.

Dimensions7
Grade tiers11 (A+ → F)
Score range0 – 70 pts
StackHubSpot + Salesforce
App conv. lift2.0×
Social engagement+400% YoY
Data Flow

HubSpot → Scoring → Salesforce → Closed Loop

Every form submission flows through the same five-layer pipeline: capture, enrichment, scoring, routing, and feedback. The feedback layer is what keeps the model honest — closed-won/closed-lost outcomes are written back to the scoring inputs to validate the weights.

① CAPTURE HubSpot Forms Demo requests Webinar / TL d/l Blog subscribe ② ENRICH Firmographic Data Org type, size Title standardization Source attribution ③ SCORE 7-Dim Model Org Type · 0-10 Employees · 0-10 Job Title · 0-10 Form Subs · 0-10 Last Seen · 0-10 1st Conv. · 0-10 Source · 0-10 ④ ROUTE Salesforce A+/A → priority queue B → standard cadence C/D/F → nurture ⑤ FEEDBACK Closed-Loop Closed-won writes back Re-calibrate weights Quarterly review CLOSED-WON OUTCOMES FEED BACK INTO SCORING MODEL
1
CAPTURE

HubSpot Forms

  • On-demand demo — highest intent
  • Webinar reg. — live + on-demand
  • TL / white paper download
  • Blog / newsletter subscribe
2
ENRICH

Firmographic Layer

  • Org type from domain + form
  • Employee count range
  • Job-title standardization
  • UTM → source attribution
3
SCORE

7-Dim Composite

  • Each dim: 0–10 pts
  • Total possible: 70 pts
  • Percentile → letter grade
  • Re-score on every new event
4
ROUTE

Salesforce Routing

  • A+ / A → priority queue, same-day
  • B+ / B → standard SDR cadence
  • B-/C → lighter-touch nurture
  • D / F → recycle, no sales touch
5
FEEDBACK

Closed-Loop

  • Closed-won flag writes back
  • Validate dim weights vs outcome
  • Quarterly re-calibration
  • Flag dim drift
Interactive · Try It

Lead Scoring Calculator

Pick values for the 7 inputs and watch the score, tier, and routing decision update in real time. The math is the same model logic that ran in production.

Computed Tier
A+
Composite score: 0 / 70
Routing Decision
Priority queue — same-day outreach by AE.
Closed
Loop

This is where most scoring models fail

Weights are only as good as the historical outcomes that train them. The Healthicity model writes closed-won / closed-lost back to the scoring record so weights can be re-validated quarterly instead of drifting against a 2017 snapshot forever.

Downstream Decisions

What the Scoring Model Actually Changes

A scoring model is only valuable if someone changes behavior because of it. Three decisions get rewired:

Sales capacity allocation

SDR and AE time is finite. The model stops every MQL from being treated equally. A+/A leads get 80% of the capacity; D/F leads get 0% and go to nurture automation.

Content investment priorities

First-conversion data shows on-demand demos produced 52% of closed deals and webinars 19%. Content spend shifts toward formats that convert, not formats that generate the most leads.

Paid-channel spend mix

Organic Search and Capterra produce the largest deals by index. Paid-social leads are over-represented in the D/F tier. Budget re-allocated to source-quality, not source-volume.

2.0×

Lifted app-form conversion rate

Combined with 400% YoY growth in social engagement through the surround-the-buyer content strategy the scoring model informed. Measured quarter-over-quarter against the pre-scoring baseline.